Frequently Asked Questions
Everything you need to know about your next favorite outfit.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your dress for a specific event.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I know which size to order?
Each product page features a detailed size guide. Since fit can vary between designers, we also provide 'True to Size' indicators based on customer feedback to help you find the perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 1 hour of placement by contacting our customer support team via live chat.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for your convenience.